terms & conditions

 

Ordering:
Select the items you would like to buy and click ‘add to cart’. The number of items in your cart is displayed at the top right of every page. Click on view cart to review the items you've selected including postage costs. Once you are happy with the content of your cart, click on 'Checkout'. 

Once within the checkout area you will see the order total including delivery charge.   You will be asked to enter your name address, phone number and email address, Clicking ‘make payment’ will direct you to paypal to make your purchase. If you do not have a paypal account you are still able to make a ‘guest’ purchase via paypal.   Please note, we do not accept cash or cheques by post. 

We will send you a confirmation via email and also inform you when your order has been dispatched.

Please ensure you check all your details on placing your order with us to make sure all the information is correct, as byebyebirdie cannot be held responsible for any incorrect information once your order has been confirmed.

If you would like a gift card to be included with your order, please ensure you complete the ‘gift message’ box as appropriate.

Our Products:
Our bodysuits and t-shirts are individually hand printed, consequently your final image may differ slightly in placement from that shown.

Excluding bodysuits and t-shirts all other products are made by a hand machinist/hand knitter.  Fabric is cut by hand and so will have very slight differences in size and pattern placement.  Snuggers are all knitted and finished by hand and so will also be subject to very slight size and stitch variations.

When ordering personalised products, dependent on name or initial, a smaller size font point size may be used to ensure best fit. 

We have used good quality images throughout the site to provide you with the best representation possible of our product range. However, due to variations in monitor resolution, products received may differ in colour slightly from the images seen through your monitor.

If on the rare occassion the product you have ordered is unavailable, we will notify you by email or phone within 48 working hours of you placing it. We will either inform you of the in stock date, offer you an alternative or refund your purchase in full.

Customer Care
We’re confident that you’ll be thrilled with the service and products you receive from byebyebirdie, but if you do require further information about our products or advice about your order please email us at byebyebirdieengland@yahoo.co.uk. 

Our Website
We reserve the right to alter or make changes to our website at any time, this may include updating or removing images, product information, and prices.

We would also like to draw to your attention that we will also from time to time update or change our terms and conditions without prior notice to our customers, but please be assured the revised information will always been found on our website in our terms and conditions. 

Copyright
byebyebirdie owns this website and all of its contents.

All designs are copyrighted to byebyebirdie.

Any use of materials on this website without prior permission from byebyebirdie is strictly prohibited.